Issue with using Firefox when accessing PCM

Modified on Wed, 11 Sep, 2019 at 9:22 AM


Issue: warning when accessing PCM whilst using browser: Firefox

I have received the following from Ciaran at elcom. I have followed his instructions & was able to access PCM; However, I would recommend speaking to your IT dept before following the instruction "Advanced > Accept the risk and continue"; if IT advise against it, I would advise using a different browser such as Chrome or IE/Edge.


2019-09-10 16:42:53 BST - Ciaran Mackie (Additional comments)
Jon,

If you clear the cache/site preferences as outlined below, you will see the attached when you try and log into https://sgpcm.pecosipm.com.

If you click Advanced > Accept the risk and continue, you will be able to log into the site and use as normal.

Furthermore, this is specific to FireFox as FireFox trusts certificates differently from other browsers. Please see: https://support.mozilla.org/en-US/kb/error-codes-secure-websites

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