Reversing/Undoing a receipt loaded in error (PECOS)

Modified on Tue, 10 Jan, 2023 at 11:06 AM

Jess G 22/12/22
It is possible to unreceipt on the day the order was received!!!  If however the Receipt has gone into the system (overnight processing) it is not then possible to unreceipt only option is to return goods.

On day of receipt, refer to User Manual page 140 (Version 17.0)


2.7.3 Edit Receipt If permission is granted through your user profile, receipt editing will be permitted through the Receipt Detail screen. There are certain conditions under which editing is not permitted (see Editing Permissions below). 1. Clicking the Edit button in the Receipt Detail screen (see above) will open the Edit Receipt screen where receipt details can be updated. 



12.7.3.1 Editing Permissions A receipt can be edited for an open order unless the following conditions are present: • The user does not have Edit Receipts permission granted in their user profile. • The supplier is an Evaluated Receipts Settlement supplier. • The ReceiptReturn Export has been run. • The order is Manually Closed. • The receipt is currently in the Receipt Approval workflow process. • The receipt has been imported using a batch import utility. 


On any day (s) after receipt been loaded, return using short guide attached


2023-01-10 10:06:22 GMT - Graeme Murdoch (Additional comments)
Hi,

I hope you are well.

The best option will be for you to return items this will resolve the issue you have.

If we can help with anything else please let us know.

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