Advice on change orders_returns_cancelled orders

Modified on Wed, 24 Feb, 2021 at 1:53 PM

Issue: user not able to cancel order after it has been receipted

 

Basically  a user e.g. Claire with her current set up (below) is able to cancel order currently when:

 

1. Before the order is approved - she is able to click on  

2. She can also cancel after it has been approved BUT before it has been receipted

 

3. She cannot CURRENTLY  cancel the PO after it has been receipted - due to Purchase Order Chage Order not ticked in her user profile


4.The best way that she unreceipt is to return the items in PECOS


 

This return should then be processed in the overnight integration into Oracle at GCU and basically overturn the receipt

 

5. It might be worth asking Alana if the next part also  needs to be done at GCU?

6. If the PO has to be completetely cancelled, the user's profile has to be changed to allow this (as below) by clicking on  

7. Once this has been done, the user can cancel the order  by clicking on   the status will then change to below

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