Issue: user not able to cancel order after it has been receipted
Basically a user e.g. Claire with her current set up (below) is able to cancel order currently when:
1. Before the order is approved - she is able to click on
2. She can also cancel after it has been approved BUT before it has been receipted
3. She cannot CURRENTLY cancel the PO after it has been receipted - due to Purchase Order Chage Order not ticked in her user profile
4.The best way that she unreceipt is to return the items in PECOS
This return should then be processed in the overnight integration into Oracle at GCU and basically overturn the receipt
5. It might be worth asking Alana if the next part also needs to be done at GCU?
6. If the PO has to be completetely cancelled, the user's profile has to be changed to allow this (as below) by clicking on
7. Once this has been done, the user can cancel the order by clicking on the status will then change to below
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article