cXML failed order transmission - no email via message management

Modified on Fri, 15 Dec, 2023 at 8:14 AM

Apparently for XML orders there is no email sent via message management for failed transmissions!

2023-12-14 12:04:00 GMT - Cindy Au Yeung^{Additional comments}

Hi Chris,

As the order is using cxml transmission method, there is no email notification sent via message management.

We can try to re-transmit the order if you want.

Please let us know if you want us to do so.